Getting Started2 min read

First Login

How to access Livestork for the first time, set your permanent password, and get familiar with the interface.

Logging in

Use the credentials from your welcome email to log in. If you cannot find the welcome email, check your spam folder or contact your organisation administrator.

  1. 1

    Open the Livestork application

    Navigate to app.livestork.com in your browser. Livestork works best in Chrome, Firefox, Edge, and Safari (latest versions).

  2. 2

    Enter your credentials

    Type your email address and temporary password from the welcome email. Click Sign In.

  3. 3

    Complete two-factor authentication

    If your organisation has 2FA enabled, enter the code from your authenticator app or the code sent to your email.

    2FA is optional during the trial period but strongly recommended for all accounts.

Browser compatibility

Livestork requires a modern browser with JavaScript enabled. Internet Explorer is not supported. For the best experience, use the latest version of Chrome or Firefox.

Setting your password

First-time logins always require a password change. This is a security requirement that cannot be bypassed by administrators.

  1. 1

    Follow the password change prompt

    After your first login, Livestork will automatically present a password change form. You cannot skip this step.

  2. 2

    Choose a strong password

    Passwords must be at least 12 characters and contain a mix of letters, numbers, and symbols.

  3. 3

    Confirm and save

    Type your new password twice to confirm and click Save Password. You will be taken to your dashboard.

Exploring the interface

Once you reach your dashboard, you will see three main areas:

  • Left sidebar: Module navigation. Click a section to expand it. The active page is highlighted with a green indicator.
  • Top bar: Your organisation name on the left, and your account avatar on the right. Click the avatar to access profile settings, notifications, and sign out.
  • Main content area: Where each module's data and forms are displayed. Breadcrumbs at the top show your current location.

Keyboard shortcuts

Livestork supports keyboard shortcuts for common actions. Press ? from anywhere in the application to see the full list. Common shortcuts:

Common keyboard shortcuts
ShortcutAction
Ctrl+K
Open global search
Ctrl+/
Focus navigation sidebar
G+D
Go to Dashboard
G+B
Go to Batches
?
Show keyboard shortcuts reference

Tip

On Mac, replace Ctrl with for all keyboard shortcuts.