Billing

Subscription and billing information lives under Settings > Subscription & Billing: your current plan, invoices, and payment history.

Your subscription

This page shows your current plan, billing cycle, and subscription status. Changes to your plan are handled by our team, contact support or your account manager to discuss an upgrade or change.

Invoices

Each billing cycle generates an invoice, downloadable as a PDF, with a clear paid or outstanding status. Invoices are distinct from payments: an invoice records what's owed, a payment (or "settlement") records what was actually received against it, so partial payments and payment history are always visible separately from the invoice itself.

Submitting a bank transfer payment

1. 1

   Open the invoice

   Navigate to Settings > Subscription & Billing and select the outstanding invoice.

2. 2

   Click "Submit Payment Proof"

   Make your bank transfer using the account details shown, then open the submission form.

3. 3

   Attach your proof of payment

   Upload a transfer receipt or confirmation, along with the amount and date paid.

4. 4

   Await verification

   Your submission moves to a pending state until your account team verifies the transfer and settles the invoice.